We’re here to help you get the most out of your Mercat products. Whether you need assistance or want to claim warranty, everything you need is right here.
Warranty Coverage
All Mercat products come with a standard limited warranty against manufacturing defects.
Warranty periods may vary depending on the product, but typically include:
BP Monitor – 12 months
Pulse Oximeter – 12 months
Thermometer – 12 months
Mesh Nebulizer – 12 months
Electric Heating Pad – 12 months
Warranty applies only to manufacturing defects and not to physical damage, water exposure, or misuse.
Register Your Product
To activate your warranty, please register your product within 7 days of purchase:
Open our website chat box and tap “Register My Product”
Enter your Name, Phone, Product, Date of Purchase, and Order ID
Claim Warranty
If you face any issue with your product, follow these steps:
Open the chat box on our website
Select “Claim Warranty”
Share your registered details and the issue
Our team will verify and assist with replacement or support
Need Help?
Email: caretonin@gmail.com - Support@mercat.in
Phone: +91 88916 19002
Support Hours: Mon–Sat, 10 AM – 6 PM
Contact form
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