Support & Warranty

We’re here to help you get the most out of your Mercat products. Whether you need assistance or want to claim warranty, everything you need is right here.

Warranty Coverage

All Mercat products come with a standard limited warranty against manufacturing defects.

Warranty periods may vary depending on the product, but typically include:

  • BP Monitor – 12 months
  • Pulse Oximeter – 12 months
  • Thermometer – 12 months
  • Mesh Nebulizer – 12 months
  • Electric Heating Pad – 12 months

Warranty applies only to manufacturing defects and not to physical damage, water exposure, or misuse.

Register Your Product

To activate your warranty, please register your product within 7 days of purchase:

Open our website chat box and tap “Register My Product”

Enter your Name, Phone, Product, Date of Purchase, and Order ID

Claim Warranty

If you face any issue with your product, follow these steps:

  1. Open the chat box on our website
  2. Select “Claim Warranty”
  3. Share your registered details and the issue
  4. Our team will verify and assist with replacement or support

 Need Help?

Email: caretonin@gmail.com - Support@mercat.in

Phone: +91 88916 19002

Support Hours: Mon–Sat, 10 AM – 6 PM

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